Executive meetings can be intense and uninspiring. To liven things up, we have a tradition at BON Hotels EXCO meetings for each member to have a turn to present to the committee a ground-breaking emerging industry trend that they have identified and researched. One of the emerging trends of these meetings is the strong focus our team has on catering for “Generation Y” or Millennials, as they are also labelled. It is an intriguing generation, one that has me researching their travel needs and expectations.
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