We’ve just seen the back-end of the trade show season in the hospitality industry. Current conversation concerns the present value of participating in industry trade shows. Should we attend? Should we not?
Networking has not been one of my priorities. I confess it is something I shy away from - I prefer to connect with people one-on-one. While this is perhaps not the right attitude to have being in the hospitality industry, for what it’s worth, I have acknowledged this as a weakness that requires work. To that end, I have made an intentional effort to attend industry events, and once I am in the swing of things, it’s not really that bad and I actually find myself relaxing and connecting – networking!
Hotel, catering and tourism is an ever-changing landscape and is the largest, fastest-growing service sector, with an average female contingent of over 55% at global level. The progress women have made in recent years in the male-weighted hospitality industry is impressive but the continued recruitment, retention and promotion of women is crucial to their long-term success in this industry.
Hotel owners are often extraordinary business people, but hotel management requires skills that are not typical to managing a business. BON Hotels are making a name for themselves in the hotel rescue field and there’s nothing like watching the process of the team take-over of a failing hotel. Moving into a distressed property is a mass team effort: a successful emergency team can turn a property around in as little as 72 hours....
Many business and entrepreneur experts pound into our heads the idea that a new business or a start-up needs to establish its company culture from the outset, entrenching vision and mission statements and company culture into any new team member who joins. According to some, organisational culture is a set of shared mental assumptions that guide interpretation and action by defining appropriate behaviour for various situations. Easier said than done!
Hospitality industry hype at the moment is centred on the arrival of international brands into Africa and South Africa. The Protea and Marriott deal is a huge vote of confidence for Africa as an emerging tourism market. Not only is Africa, and Sub-Saharan Africa in particular, on the radar of many large international groups, but it is also a rapidly increasing tourist trend market both in the corporate and leisure markets. South Africa was recently voted as one of the top five travel destinations for 2014.
It is encouraging, to say the least, that over the last few weeks our core values are coming to the fore and the industry will be buying into them - Good people. Good thinking. Good feeling. Whilst I think I have reasonably good ability for spotting talent, and have surrounded myself with a team of brilliant people, recently we have seen that talent come flocking to knock on our doors, which is a positive sign that we are doing things right at this early stage of our evolution.