Maturity brings acceptance of one’s flaws. Although this flaw is something I am not proud of, it is something I must constantly work on: my (sometimes) arrogant approach to authority. Seems to be something engrained in my make-up, or perhaps inherited in my DNA. I am (too often) guilty of only seeking my own advice and believing my own propaganda. The result is occasionally a little macabre, so I must honestly admit that I don’t have a ‘mentor’ as so many others do, as there are few people whom I look up to.
Having had the good fortune of spending a few days in Europe this past week as well as having worked there in the early days of my hospitality career, one thing became overwhelmingly clear: hotel and hospitality staff abroad are efficient and hotels are largely managed efficiently.