2018 brought plenty of hours of spring cleaning at BON Hotels: we cleared out the cobwebs and passed on projects, properties and relationships that, like outdated clothing, no longer fit us nicely. The result was an interesting period of introspection and lying low. This ‘keeping a low profile’ has served me well, allowing me to confirm our core track and reassuring me that as hoteliers, it is important to reinforce, with both our owners and clients, that we all need to ‘stay in our lanes’.
Maturity brings acceptance of one’s flaws. Although this flaw is something I am not proud of, it is something I must constantly work on: my (sometimes) arrogant approach to authority. Seems to be something engrained in my make-up, or perhaps inherited in my DNA. I am (too often) guilty of only seeking my own advice and believing my own propaganda. The result is occasionally a little macabre, so I must honestly admit that I don’t have a ‘mentor’ as so many others do, as there are few people whom I look up to.
We recently hosted a cocktail function at one of our new properties - invited guests included many local business people, all of whom are passionate about their community and proud of what their neighbourhood has to offer - they are excited yet desperate for us to succeed as new owners and operators of their much loved hotel.
The South African business sector, Cape Town in particular, has a short memory with regard to the oversupply of hotels and/or accommodation in our prime CBD locations – cast your mind back to over a year ago when we were not nearly so upbeat and most hoteliers were concerned about low occupancy rates.
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